Right of withdrawal

Returns

(RIGHT OF WITHDRAWAL under D. LGS. 206/05 and subsequent amendments)

The Customer has the right to withdraw, without any penalty and without having to specify the reason, no later than 15 days after delivery (the delivery date on the air waybill of the courier).

The right of withdrawal is exercised within the deadline by sending a registered letter with a return receipt to the address of the registered office as per the purchase invoice. The communication can be anticipated by e-mail, provided that it is confirmed by a registered letter with acknowledgment of receipt as described above (the date of the registered letter is authentic).

Gamma Zinken Srl Unipersonale will communicate the address to which to return the goods, which must be sent in a free port.

In case of applicability of the right of withdrawal, the Customer is required to return at his own expense (otherwise the return will not be accepted) all items related to the invoice as they were received and that are absolutely new, not used, complete of all their parts and in the original packaging exactly as it has received them and that is perfectly resold, without bruises, tears glue and/or scotch applied on the box (otherwise the return will not be accepted).

The right of withdrawal completely lapses due to a lack of integrity of the good. In other words, failure to comply with these principles renders the right of withdrawal inapplicable.

We invite our customers to follow the procedure indicated for sending returns and avoid returning goods for which the right of withdrawal is not applicable.

In case of application of the right of withdrawal, once the goods have been received and the good conditions have been evaluated, Gamma Zinken Srl Unipersonale will refund the entire amount paid by the customer by bank transfer, excluding shipping costs, within 30 days of receipt of the goods.

Are excluded from the legislative decree subjects not classifiable as consumers, ie who act for purposes related to the professional activity and who makes an order by indicating the VAT number for the invoice.