Shipping and payment conditions

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Early transfer
Payment by prepayment to bank account (you will find bank details in order confirmation).
The goods will be kept occupied for 5 days from the confirmation of the order pending the proof of transfer. Over this deadline the order may be canceled.
If you have chosen to pay by bank transfer in advance, to speed up the times, please send your payment receipt to the e-mail address info@h2on.it

Bank Coordinates for Payment:
c / c Stella Preziosi S.r.l.
BANCA CRF Pieve al Toppo (AR)
IBAN: IT47Q0616071450000008460C00
BIC / SWIFT: CRFIIT3F
Indicate your order number in the cause.

 

SHIPPING IN ITALY

H2on carries out shipments to Italy safely, using the GLS courier, reliable and punctual, using appropriate packaging for the protection of the goods ordered by the customer.
Deliveries will be made in Italy within 4 business days. H2on keeps track of your stock inventory constantly, but there may be situations where an ordered product is no longer available or is out of stock.
In that case, we will contact you to decide together for a replacement product, if you do not want to wait until a new availability is available.


SHIPPING OUTSIDE (EUROPEAN COMMUNITY COUNTRIES)

H2on entrusts its shipments abroad (European Union countries) to GLS Courier. The services offered relate to express, insured, highly reliable and timely deliveries.
Deliveries abroad will be made within 5 working days. H2on keeps track of your stock inventory constantly, but there may be situations where an ordered product is no longer available or is out of stock.
In that case, we will contact you to decide together for a replacement product, if you do not want to wait until a new availability is available.
Prices for foreign shipments are € 10.00.

RIGHT OF WITHDRAWAL

According to art. 5 of Legislative Decree no. 185, the Client (if it qualifies as "final consumer" within the meaning of Article 1 (b) of Legislative Decree no. 185) has the right to withdraw from the contract and to return the ordered products without any penalty and without specifying the reason within 7 (seven) working days of receipt of the products themselves.
The Customer may exercise the right of withdrawal, referred to in the above article, by penalty of delivery by sending within 7 (seven) working days from the receipt of the products a registered A / R letter to: Stella Preziosi Srl - Loc. La Casella 143 / b - 52010 Capolona (AR) Italy

The above communication can also be anticipated by email at info@h2on.it but will still be mandatory confirmed by registered letter A / R within 48 (forty-eight) hours after sending the e-mail.
All products that will be returned by the Customer will have to be perfectly integrative and accompanied by the original packaging and the enclosed transport documentation and must be returned to the following address: Stella Preziosi S.r.l. - Loc. La Casella 143 / b - 52010 Capolona (AR) Italy

No parcels will be accepted. After receiving the products and verifying their total integrity, Stella Preziosi S.r.l. will, as soon as possible, credit to the Customer the cost of the returned goods (as indicated on the invoice or accompanying invoice), withholding, however, the amount of shipping costs that will remain permanently to the Customer's charge.