1 - Subject
The following General Conditions of Sale regulate the offer and sale of products appearing on the website www.trendsaccessori.it (hereinafter WEBSITE) owned by TREND'S accessories headquartered in the United States 1/28 35127 Corso Padova
- Products purchased on the Site are sold directly by TREND'S Accessories.
- Sales are made only to customers who are traders, wholesalers, retailers, professionals and their taking for personal use. The purchases will be governed by the rules of the Civil Code.
2 - Acceptance of the General Conditions of Sale
- The customer agrees and undertakes, once the purchase procedure, to print and keep these General Conditions of Sale, pursuant to articles. 52 and 53 of Legislative Decree n. 206/2005.
- TREND'S accessories offers for sale on the site products and conducts e-commerce only to persons who have reached 18 years of age (or at least somewhat older), meeting the requirements of ability to access and enter into binding contracts and have an address valid e-mail.
- TREND'S Accessories reserves the right to not process orders from persons who do not meet the requirements of the previous points.
3 - How to purchase
- Purchases of products available, as shown and described on-line on their pages, are made by the customer at the current price indicated, inclusive of taxes and fees that can vary depending on the country of destination of the product or legislative changes under way, plus the cost of shipping, however, shown at purchase.
- Product availability is updated based on the number of products available for access and the possibility of placing orders on-line alter product availability, TREND'S Accessories not guarantee the certainty of allocation of merchandise; TREND'S accessories in any case gives the possibility to the customer also to book some products for which TREND'S accessories will communicate to the customer delivery times (which may be longer than normal delivery time) and availability by sending an email or by contacting the Customer phone.
- Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total line order, the total cost of the order in case of purchase of more products and any transport costs.
- The customer, after completing its purchase order, receive a first e-mail message when TREND'S Accessories merely informs that it has received an order indicating its number; in the following days, and in approximately two working days while not indicating that temporal binding, TREND'S Accessories will send another email to the customer to communicate acceptance of the order, confirming the sending of the / the product / the address indicated and providing the user with a forecast about the delivery times. Upon receipt of the email the customer can verify the correctness of data and products purchased and eventually report and / or request information from TREND'S accessories or at the following number: +39 049 2614863 / +39 049 644 088.
- Customer can check order status in the client.
- Orders can take these states: CONFIRMED: the order was completed by the customer and the payment has been verified. In case of no authorization from the international banking system, the order is automatically canceled; WAITING FOR CONFIRMATION: The order is waiting to be verified by the property TREND'S Accessories (immediate availability or stock); SENT: products relating to the order have been delivered to the carrier that transports.
4 - Methods of Payment
- They not allowed installment payments.
- If the customer chose to pay with credit cards available and indicated online, the payment is due at the time the purchase order. The provider automatically checks at the time of the order, the operation of the paper, providing to send an e-mail indicating the outcome of the transaction; the credit is actually collected by TREND'S Accessories on dispatch of goods.
- Prices are subject to change at any time, but these changes do not affect orders already confirmed in the manner described above.
- If the institution issuing the credit card or our service provider refuses or for any reason authorize or validate the payment, in such circumstances, TREND'S Accessories is not responsible for delays or non-delivery with reference to the original products.
- In the absence of information needed to complete the payment TREND'S Accessories we reserve the right to automatically cancel the order.
- In no time of the purchase TREND'S accessories you are able to know information about the credit card and the number of buyer's credit card or financial information, asset and customer's personal. This is in fact transmitted over a secure connection directly to the site of the bank or finance company at the time of confirmation of the customer. TREND'S accessories therefore in no way responsible and can be held responsible for any fraudulent or illegal use of credit cards that can be done by third parties during the purchase process and product purchases.
- If the customer chose to purchase through the PayPal payment method, he, at the end of the order, they are directed to the login page of Paypal. The amount of the order is debited from your PayPal account at the time of order. In case of cancellation by both the Customer and in case of rejection of TREND'S accessories, the amount will be refunded to customer's PayPal account. In case of cancellation you will be required the cancellation of the transaction and TREND'S Accessories in no event be liable for any damages, direct or indirect, caused by delay in the failure to release the amount committed by PayPal. For every transaction made with your PayPal account the customer you will receive email confirmation from PayPal. TREND'S Accessories reserves the right to cancel and / or suspend the order if PayPal sends an email message reporting of events and / or irregular payment; in this case TREND'S Accessories reserves the right to call the customer information and / or sending copies of documents proving the ownership of the paper used. In the absence of the required documentation, TREND'S Accessories reserves the right to not accept the order without for that reason covered by the right of the customer to claim damages.
- If the customer chose to purchase through the method of payment on delivery, it must be borne in mind that this service costs an additional € 5 and can not be used for orders over € 999.99. Upon delivery, the customer must pay the exact amount of the order to the carrier because the carrier can not give change. Cash only.
- If the customer cancels an order booked with payment through credit cards, bank transfer or Paypal, TREND'S Accessories make the charge back in the same way chosen by the customer who will not require a change in these charges.
- Customer data are transmitted with a secure manner that prevents other parties to become acquainted with or entering into contact. To make sure you have a secure connection is necessary to use a browser such as Internet Explorer (5.x and later.), Netscape Navigator (4.x and later.), Mozilla (1.x and later.), Opera, Safari or Chrome capable of transmitting Data encrypted with the server TREND'S Accessories. To find out if you are in a secure connection is sufficient to check that there is the prefix "https" instead of "http" in the Web site, and that the padlock in the bottom bar of the browser is closed. E 'to remember that credit card details are transmitted to the secure server of the bank until after the click confirmation of the customer. Until then the data reside on the computer of the customer.
5 - Delivery
- TREND'S Accessories accepts orders for delivery in the Italian territory and in the European Union and countries outside Europe.
- The invoice for the orders delivered by courier is printable and downloadable online directly in the private area of the customer. No change in the bill will be possible after the issuance thereof.
- The contribution of the goods, to be added to the price of products purchased, is calculated automatically by the system.
- The customer is required to verify, upon receipt, if the number of boxes is the same as that indicated on the delivery, if the packaging is intact, and if the product delivered complies with the order made; the customer must sign the delivery note indicating '' subject to control the integrity of the products ", if this is not done, the customer can not contest, after delivery, the non-compliance outside the ordered product and its quantity.
- Without this leading to restrictions TREND'S accessories, the goods are delivered within 7 working days after dispatch of the order confirmation always subject to verification of the regularity of the payment and for carrying out the same. In the case of orders with different payments by bank transfer in advance if they are received in TREND'S Accessories reports of abnormalities of payment such as the mismatch of the name of the person registered and the owner of the credit card, the products are delivered within 7 working days from happens confirmation of the regularity of the payment or at least starting from the end of the tests that will be necessary to ensure the regularity of the payment. In the event that the products are not delivered after 15 working days of the order confirmation, the customer can send an email to TREND'S Accessories with the subject "delivery failure" and indicating the order number and any notes. After receiving the e-mail and after the appropriate research, Accessories TREND'S will contact the customer within 2 working days to solve the problem or to the explanation of the reasons for non-fulfillment.
6 - Returned goods and Refunds
- TREND'S Accessories recognizes the opportunity to return goods within two days of delivery, for deviations from the ordered and / or product defects.
- For the return, you must contact TREND'S Accessories email@example.com via email or by sending a fax to +39 049 2614863 / +39 049 644 088.
- The notice shall specify which products will be made, the date of purchase, and the mode of crediting choices.
- The cost of the return shipment will be charged to the customer and will be managed by a special carrier for the TREND'S Accessories. The cost of the return shipment will be deducted from the payment for the transfer of goods returned.
- The product, with everything in origin content, will be packed with original boxes so as to protect them from damage and sent to TREND'S Accessories.
- Over two days of delivery will not be accepted requests made.
- Refund will be made by bank transfer or by credit card cancellation, within 10 working days of receipt of goods.
- commercial, promotional and / or sales to identify potential customers for each specific product and service (eg .: internal statistics, feedback index, acquisitions preliminary information for the conclusion of a contract or the provision of a service, etc.);
- research with the aim to assess the degree of customer satisfaction (ex .: research on the quality of services;
- fulfillment of obligations under the law, regulations or legislation.
Mode and place of treatment.
- The treatment is carried out by personnel specifically assigned, by letter, phone, fax, and through automated computer systems; the same place at the headquarters of the Company's process owner and it is followed by charge, strictly related to the above and, in any case, to ensure the security and confidentiality of data (with particular regard to the case of Using techniques of distance communication).
- Personal information collected by the TREND'S Accessories will be communicated and / or handled by people we trust, which, for the pursuit of the above purposes, performing tasks of operational, technical and organizational. Personal data provided by you are used only to perform the service or assistance requested by the latter; They are not disclosed to third parties, unless such disclosure is required by law or is directly needed for the formalities required.
- Credit cards processed by telephone / fax / e-mail is processed by secure server of Paypal and deleted data immediately.
Rights of interested parties.
- It is without prejudice to the right of the customer to exercise specific rights. You may obtain:
- confirms whether or not the existence of data concerning him, even if not yet registered;
- information about the origin of personal data, the purposes and methods of treatment, and the logic applied in case of treatment with electronic instruments;
- indication of the identity of the owner, the manager and the persons or categories of persons to whom the data may be communicated or who may become aware;
- the cancellation, anonymization or blocking of data in violation of the law and updating, correction or, when interested, integration of data unless it proves impossible or involves a disproportionate use of resources . The customer may also oppose, for legitimate reasons, to the processing of personal data, pertinent for collection purposes. The same may also object to the processing of personal data relating to the sending of advertising or otherwise, aimed at carrying out market research and commercial communication.
8 - Changes
- The conditions contained herein may be modified by TREND'S accessories without notice and will be valid from the date of publication in the website www.trendsaccessori.it
9 - Complaints
- Any complaint must be addressed to TREND'S accessories headquartered in the United States 1/28 35127 Corso Padova